Call us today!

(607) 273-7511

Text Box: J.B. True Company, Inc.        124 Seneca Way, Ithaca New York 14850        Phone: 607-273-7511

True Insurance

Claims

Note: When contacting Erie Insurance to report a claim, please be advised that the company cannot provide advice or counsel policyholders on whether or not to file a claim. Erie Insurance is obligated to file the claim when contacted by a policyholder. Discussions about how the claim will impact your policy or questions about whether or not to file a claim should be directed to your Erie Insurance agent.

Text Box: A trained customer service representative will take your claim information and begin processing it immediately, regardless of the time of day.

No matter how safe you may try to be, accidents sometimes happen. 

If you need to file a claim, and it is during normal business hours, please contact:

 Lisa Sheffield @  607-273-7511, ext. 225. 

Report your Claim Online with your Company

To report a claim by phone, call 877-425-2476.  A customer service representative is available 24 hours a day, seven days a week.

Erie Insurance

National Grange Mutual

Peerless Insurance

Text Box:   800-522-7152

  800-367-3743

Agency Home Page

Personal Lines

Homeowners/Tenants

Auto Insurance

Business Insurance

Make Online Payment

Agency Information

The True Crew

Contact Information

Directions to Office

Claim Reporting

Directions to Office

Glossary of Terms