President of True Insurance, Jay holds a BA from Hamilton College and his 30 years insurance experience are with the family business at True Insurance.  Jay is also currently on the Board of Directors for the Tompkins County Chamber of Commerce.

President — J.B. True Company, Inc.                              Ext:  215

After a career of servicing Ithaca’s insurance needs, Mr. True has turned the management over to his son, Jay True.  A graduate of Syracuse University and past president of the Professional Insurance Agents of New York.

Senior Advisor

Ann has been a licensed agent with True Insurance for 29 years and has over 35 years of insurance experience.  She has earned the “Certified Insurance Counselor” designation.                            

Personal Lines Manager                                                     Ext:  213

For over 7 years, Becki has handled the agency’s new personal lines sales, with over 20 years experience in the insurance industry                           

Personal Lines New Business Agent                                Ext:  217

Jill has over 29 years experience in the insurance industry with 18 years at True Insurance.  She is a licensed agent and a Notary Public.                        

Personal Lines Agent (L,M,N)                                           Ext:  216

Liz has over 14 years experience in the insurance industry and has been with True Insurance since 1998.  She is a licensed agent and broker.                   

Personal Lines Agent (T,Z,A)                                            Ext:  219

Joyce started in the insurance industry with True Insurance 18 years ago and continues as a licensed customer service representative.                 

Personal Lines Agent (B,C)                                               Ext:  212

Sharon has just joined the True Crew, however she brings with her seventeen years insurance experience.                 

Personal Lines Agent (D,I,J,K,O,P)                                  Ext:  224

Mary is the newest addition to the True Crew.                        

Personal Lines Agent (E,H)                                               Ext:  227

Floyd has also recently joined the agency, bringing with him over 31 years experience in the insurance industry.  He has over 20 years of managerial experience and is a licensed agent and broker.                  

Commercial Lines Manager                                               Ext:  228

Jeanette Stedge                                         jeanette@trueinsurance.com

Jeanette has been with True Insurance for over 8 years, with over 19 years of insurance experience.  She has both with insurance company and agency experience, with a 2 year degree from Broome Community College.                

Commercial Lines Agent                                                    Ext:  226

Karen has a bachelors’ degree in Psychology from Ramapo College and is a licensed insurance agent for property and casualty.  She has three year experience in the insurance and has been with True Insurance for 4 years.     

Commercial Lines Agent                                                    Ext:  214

Although Debra is one of our newest employees, she comes to True Insurance with over 11 years experience in the insurance industry as an office manager servicing both personal and commercial clients.   

Commercial Lines Agent                                                    Ext:  218

Paul provides outside service for commercial clientele and has been a licensed broker and general agent for property/casualty—life and health for over 14 years.  

Personalized Account Specialist                                      Ext:  231

Claims Manager                                                                   Ext:  225

Sharon brings 17 years of insurance related experience to our staff as a customer service representative and will be handling payments and accounting services at True Insurance. 

Payments & Accounting                                                    Ext:  233

Erica has been on our staff for over a year, and also greets and helps all of True Insurance's clients, guests and company representatives locate the agency personnel who can handle their insurance needs.

Receptionist                                                                         Ext:  210