Testimonials

Did you enjoy your experience with True Insurance? Please leave us a review.

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Read reviews already left by happy clients!

“My family has been with True Insurance for more than 40 years. That’s a solid relationship!” — Meg B., Ithaca

“True Insurance has helped me in many ways since we’ve been associated … Recently we had a problem with the car premium and that was handled promptly by Laura with a suggestion how to make the payments easier and uncomplicated. As I am recently widowed I really value the caring and personal touch of everyone I have had contact with. I am so glad I can just pick up the phone and call.” — Carol R. Uitos, Trumansburg

“My experience with True Insurance for all my small business needs have been nothing short of phenomenal for the last decade. Jeanette has treated me like family and is always there to answer my questions and help me through the processes. Another local company tried to get my business this year and I gave them a chance to quote my policies; after reviewing them they didn’t compare in pricing and quality to True Insurance. Kudos to the outstanding people and products at True Insurance.” — Tom Holmes, Terrapin Tile, Ithaca

“True Insurance has guaranteed my peace of mind for over 10 years of service, both for my home and automobiles. The Homeowners Policy is the least expensive for the most coverage. In the past I have experienced two accidents which were not my fault. The staff immediately followed up with the other insurance companies and handled all the details with success. I am totally pleased to refer my family and friends to this outstanding company.” — Dorothea Schrader, Lansing

“I have known and worked with Deb Kippola for more years than I can remember … She answers all of my questions and concerns faster than I can think of them and the staff at True Insurance does the same. Efficiency and professionalism with warmth and a smile is a great way to describe Deb and her colleagues at True Insurance.” — Sheryl Sinkow, Sheryl D. Sinkow Photography, Ithaca

“SHOUT OUT TO LAURA RUEBEL!!! We LOVE our True Insurance agent!!! Having a REAL LIFE agent to help you with all your needs is wonderful and hassle free! THANK YOU!!” — Shenatel Busby, Freeville

“I switched my three cars to True Insurance because of their ability to find me a more affordable policy with the same high levels of coverage. Within one month of the change, a deer ran out and hit my minivan causing $4500 worth of damage. My agent, Ann, was very helpful and I got my van repaired with very little trouble and expense to me. I was so happy with their service that I switched our homeowners to them as well.” — Christen R. Gibbons CLU®, ChFC®, AEP®, CASL® Financial Advisor, Ithaca

“We have used True Insurance for all our needs (car, house, liability) for close to 40 years, and have been extremely pleased with this insurance agency, which has always provided professional and helpful advice, and always followed up on any issues needing attention. Our personal contact with one particular agent, Ann McNamara, has been of the highest order; one could not find a better agent anywhere.” — Nancy Ramage, Ithaca

“My True Insurance agent, Laura Ruebel has always taken great care of me. When I purchased a new vehicle, she found me a great full coverage rate and had the information to the dealer in no time at all.” — Melissa Coville, Spencer

“My family has been insured by True Insurance since the 1970s. They have always been attentive when I have filed a claim and they have been helpful solving issues, finding us the right coverage as our needs have changed over the years. The staff is great, and I have never considered going anywhere else.” — Ginger Cohen, Ithaca

“True Insurance has been great to work with for my business, commercial car, and home owners insurance! Jeanette has helped us sort out many details and patiently explained what we needed to know for our specific insurance needs. When I was first looking for business insurance, some places didn’t even call me back, but True Insurance was accessible right away.” — Hiroko Takashima, Ithaca

“Working with Laura was great. She was friendly and informative. Laura quickly found us homeowners and car insurance that met our needs and saved us money. We are happy True Insurance customers!” — Amy and Mike Woodin, Brooktondale